New e-Joburg Billing Portal To Bring Convenience To City Ratepayers

CITY of Johannesburg executive mayor Mpho Moerane on October 6 launched e-Joburg, a municipal bill presentation and payment portal.

Zenzele is an online self-service portal for ratepayers to access and pay bills, lodge a query and interact with the City from the comfort of their homes.

Ratepayers will no longer have to visit a walk-in centre or call the City’s call centre.

They can now easily make payments and conveniently manage municipal accounts through the improved billing system.

The portal will also have a history of accounts and payments, and ratepayers can also view, manage and pay their bills and submit meter readings.

Consumers can update their demographic information to ensure effective communication with the city.

With Phase 1 of the portal up and running, it is expected that other services offered by the municipality will be added on in a phased approach.

Phase 1 entails billing (viewing, downloading and paying).