eThekwini Municipality commits to address Public Protector concerns 

The eThekwini Municipality Executive Committee (EXCO) has affirmed its commitment to address concerns raised by Public Protector, Advocate Kholeka Gcaleka, following a special meeting held at Inkosi Albert Luthuli International Convention Centre in Durban, on Monday.

The engagement formed part of the Public Protector’s ongoing strategic stakeholder outreach, which seeks to forge a robust collaborative framework to resolve outstanding matters and reinforce the existing memorandum of understanding between the municipality and the Public Protector’s Office.

This as Gcaleka presented a detailed assessment revealing that 29 formal complaints were lodged against the municipality. The complaints highlighted concerns, including allegations of maladministration, undue delays, abuse of power, improper prejudice, and critical service delivery failures.

“Our Office has identified systemic issues that demand urgent attention. The complaints we have received reflect a profound erosion of public trust, stemming from persistent service delivery breakdowns and administrative shortcomings. This meeting is a critical step towards