By Charmaine Ndlela
ActionSA has announced the launch of its Citizens’ Support and Intervention Helpdesk, a new platform within its parliamentary operations aimed at giving every South African a voice and ensuring that no citizen is ignored by government.
The party said that too many citizens are trapped in a system that is unresponsive, ineffective, and uncaring. The Helpdesk is designed as a direct intervention to close this gap and improve accountability.
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Speaking to Inside Politics, Action SA Parliamentary Chief Whip Lerato Ngobeni said the initiative is about restoring dignity and ensuring that ordinary citizens are no longer overlooked.
“This Helpdesk is about making sure people are heard and that their issues are not ignored. Government must work for the people, and we are stepping in to make sure it does,” she said.
ActionSA emphasised that the initiative is not about
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