By Lebone Rodah Mosima
The eThekwini Municipality said on Tuesday that more than 5,000 invoices had been processed through its newly introduced online invoice payment system, with a further 2,982 approved for payment.
The municipality said the figures showed progress in improving efficiency, transparency, and service delivery via the new system.
“The introduction of the online invoice system forms part of the Municipality’s broader efforts to enhance efficiency, transparency, and compliance with applicable laws and regulations governing financial management,” it said.
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“Service providers are encouraged to continue working collaboratively with the Municipality during this transition period to ensure full compliance.”
The rollout follows complaints from contractors and service providers over delayed payments.
In February, the municipality said delays beyond 30 days were generally linked to disputes, incorrect or incomplete invoices, missing supporting documents or irregularities. It said it
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