City of Cape Town condemns intimidation of water debt management staff

Staaf Reporter

The City of Cape Town has strongly condemned recent incidents of intimidation directed at water debt management staff while they are executing their duties.

This after videos have been circulating on social media, displaying individuals targeting City officials while in the line of duty. 

In a statement, the City of Cape Town said these videos spread misinformation about debt management processes, creating confusion and unnecessary division within its communities.

“The City does offer debt relief when residents qualify. However, in certain instances, debt management is required to sustain services. Targeting staff on the field infringes on their rights to a safe work environment and undermines the value of the essential services provided to all residents through the City’s revenue management practices,” the City of Cape Town said.  

The statement further explained that some Water and Sanitation staff are tasked with providing comprehensive debt management functions, working alongside