By Larry Claasen
VOIS, a software management platform, has quietly been transforming how state institutions like municipalities and state-owned enterprises (SOEs) have been improving how they deal with the public.
VOIS is the brainchild of the German based HSH Soft- und Hardware Vertriebs GmbH, which was looking for a way to improve government services to the public.
Around 15 years ago it came up with the concept of bringing together various competitors to co-develop on a shared management operating system.
Today the VOIS community has 15 software manufacturers participating, which collectively have captured 75% of the German market by population.
German technology
Aside from Germany, the VOIS platform has found traction in South Africa, with about a dozen municipalities and SOEs using it.
VOIS sales manager Michael Fouche says the platform is being used to improve the services of municipalities by allowing the public access to services over their phones
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