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Joburg Water optimistic of turnaround plan amid challenges, R27bn backlog

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By Natasha Odendaal

Against a challenging backdrop of high – and rising – water demand, illegal connections, nonpayment for water, servitude encroachments and aging infrastructure, Johannesburg Water is happy with the progress it is making on its intervention programmes to ensure the City of Johannesburg’s (CoJ’s) water supply.

Recently, Johannesburg Water has attracted significant public criticism, with many raising concern over the sustainability of the city’s water security as residents face frequent water outages, often for days or weeks at a time.

Discussing the turnaround plan underway, the utility’s achievements over the past year and its plans for the next year, Johannesburg Water MD Ntshavheni Mukwevho told media at an editors’ roundtable on Tuesday that the entity faces many challenges.

These include nonrevenue water of 46.2% – against a target of 35% – which includes commercial losses of 9.7%, unbilled/unmetered consumption of 11.7% and physical losses of 24.8%.

Further exacerbating

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